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Terms Of Service

 

 

Websites

Quillen Marketing builds their website on WordPress unless otherwise told. When building any package that requires a basic theme, we build them using Divi. Our website process can take as little as 24 hours and as long as 2 months.

Quillen Marketing is not responsible for customers overwriting our services. Customer will be charged an additional fee for fixing any overwrites based on an hourly fee of up to $100.00 per hour.

When requesting a Domain, we will purchase it through BlueHost and for a max price of $20. For a website that costs more than that, we will contact you for other options. We hold the right to not offer refunds solely because of a domain name issue. If you’re wanting us to transfer your domain name to your own server, we will do so for $20.00. If you are wanting to link a domain name from your own servers to the website we build, we MUST have your log-in info to do so or you have to do it yourself. 

If you are wanting to transfer your website to your own servers, we offer that service for $200.00.

Quillen Marketing is not responsible for customers overwriting our services (SEO, Mobile Responsiveness, SSL, Design, Plug-Ins, Domain Names, DNS, SMTP, PHP, JS, CSS, etc.). Customer will be charged an additional fee for fixing any overwrites based on an hourly fee of up to $100.00 per hour.

Monthly edits to your website are included and outlined in the monthly services. If Customer needs more than what they signed up for one month, we will be happy to help for $30.00 per hour – one hour minimum.

E-Mail is included in some packages. If you are needing a spam filter on your E-Mail, please give us a list and we’ll upload it. By choosing to have an E-Mail service with us, we reserve the right to login, if requested, and make any changes needed.

 If any illegal activities are conducted through or with your Website, Ads, E-Mail, or anything we have made, we reserve the right to terminate all affiliation with said products/services, and terminate our hosting of said services. 

Advertisements

“Advertisement” is the process by which Quillen Marketing will market your website/products through Google Ads or Facebook Ads. Our services are usually completed within a couple of business days but delays of 14 business days aren’t uncommon.

 Customers authorizes Quillen Marketing use of all logos, trademarks, images, etc. for use in creating advertisements.

Quillen Marketing is not responsible for customers overwriting our services. Customer will be charged an additional fee for fixing any overwrites based on an hourly fee of up to $100.00 per hour.

Quillen Marketing is not liable or responsible for the activities of visitors who land on Customer’s web sites through Advertisements.

Customer agrees that Quillen marketing is responsible only for the creation and upkeep of ads.

If Customer sells or promotes anything that is subject to age restriction, Quillen Marketing reserves the right to deny service if age verification confirmations are not met on Customer’s web site.

NO REFUND POLICY ON INITIAL PURCHASE.

Payments

When paying Quillen Marketing, we will handle all transactional fees. When choosing to pay us by credit card, we reserve the right to keep your card on file for future payments. When filling out our forms and choosing to pay by card, understand that data is transferred to us through a secure service for us to manually type in and charge you through Square.

If you are issued a refund, please allow up to 15 days for that refund to be processed.

Miscellaneous

All of our services are yours upon completion for trademarking, copywriting, or any other needs. Quillen Marketing Reserves the right to use anything we create in our portfolio, ads, or any other means.

 

Refunds

Please understand that when you submit a payment to us, we immediately start preliminary work on it which costs us time that we’d like to be compensated for. Refunds will be dealt with on a case-by-case basis. We reserve the right to deny the request of any refund.

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